Privacy Policy
This Privacy Policy explains how Visamate collects, uses, and discloses your information when you use our website and visa services. It also informs you of your privacy rights and how we safeguard your data under applicable laws.
By using our services, you agree to the collection and use of information described here.
1. Interpretation and Definitions
Interpretation
Words with capitalized first letters have defined meanings listed below. The same definitions apply whether they appear in singular or plural form.
Definitions
- Account: A user profile created to access our services.
- Company: Refers to Visamate.
- Cookies: Small files placed on your device that store browsing information.
- Country: Refers to the United Kingdom (our operating region).
- Device: Any internet-enabled device like a phone, tablet, or computer.
- Personal Data: Any information that identifies or can be used to identify an individual.
- Service: The visa assistance services offered through our website.
- Service Provider: Third-party businesses that process data on our behalf.
- Usage Data: Automatically collected data about how you use our services.
- Website: Refers to https://visamate.co.uk
- You: The individual using our service or any entity you represent.
2. What Personal Data We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Passport or identity document details
- Nationality and travel history
- Payment and billing information
b. Usage Data
Usage Data is collected automatically when using the Service. It may include your device’s IP address, browser type/version, pages you visit, time spent, unique device IDs, and other diagnostic data. When you access via mobile, we may also collect device model, operating system, mobile browser type, and unique device identifiers.
3. Tracking Technologies & Cookies
We use cookies and similar tracking tools to enhance your experience and analyze usage.
Types of Cookies Used
- Essential Cookies: Enable core features and secure logins.
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand site usage and improve performance.
- Marketing Cookies: (if used) Track engagement for advertising purposes.
You can disable cookies in your browser settings, but some parts of the site may not function properly if you do.
4. How We Use Your Data
- Process and submit visa applications
- Contact you regarding your service request
- Manage payments and invoices
- Improve website performance and services
- Comply with legal obligations
- Prevent fraud and ensure secure services
5. Sharing of Your Personal Data
Your information may be processed at Visamate’s offices or by partners around the world. By submitting data, you consent to any transfers outside your jurisdiction under appropriate security controls.
If Visamate merges, is acquired, or sells assets, we may transfer your Personal Data—if so, we’ll notify you before it becomes subject to a different policy.
Under certain circumstances, we may disclose your data if required by law or to protect our rights, property, or user safety.
6. Security of Your Personal Data
We use commercially acceptable means to protect your data, but no internet transmission or electronic storage is 100% secure.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If discovered, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted here with an “Effective Date.” Please review regularly.