Refund Policy
At visamate.co.uk, we aim to provide transparent and reliable visa services. Please read our refund policy carefully before making a payment.
Eligibility for Refund
- Duplicate Payment: If you have been charged twice for the same service.
- Service Not Delivered: If we are unable to process your application due to our error.
- Cancelled Application: If you cancel your application before we begin processing it.
Non-Refundable Cases
- If your visa is rejected by the embassy/consulate.
- If your application has already been submitted or is under processing.
- If incorrect or incomplete information is provided by you.
Refund Process
Refund requests must be made in writing via email to info@visamate.co.uk within 7 days of the payment.
Once approved, refunds will be processed within 7–10 business days.
Refunds will be made to the original payment method used.
Contact Us
For any questions or to request a refund, please contact us at: